Pittsburgh Web Site Hosting

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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will open. It includes exhaustive information about all the operations that you can carry out on that particular page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of how-to videos illustrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you searching for, explore our comprehensive FAQ section, which comprises questions asked by real clients and provides practical solutions. We frequently update our Frequently Asked Questions section with new questions & answers so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, we have a excellent team of support engineers available 24x7x365 and ready to help you with any question. Each support ticket you submit will be responded to within sixty minutes (the average trouble ticket response time being only twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 74758

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com