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Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up window will appear. It includes detailed info about all the actions that you can perform on the given page. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich selection of tutorial video clips describing how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, have a look at our extensive Frequently Asked Questions database, which comprises questions asked by real people and offers practical solutions. We constantly update our FAQ database with new entries in order to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can contact our great team of client support engineers available 24/7/365 and eager to assist you with any question. Each trouble ticket you send will be replied to within sixty minutes (the average trouble ticket response time being just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 94073

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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